{"id":5943,"date":"2025-02-12T15:31:34","date_gmt":"2025-02-12T14:31:34","guid":{"rendered":"https:\/\/palazzorealedinapoli.org\/how-to\/rimborsi\/"},"modified":"2025-03-12T17:32:38","modified_gmt":"2025-03-12T17:32:38","slug":"rimborsi","status":"publish","type":"page","link":"https:\/\/palazzorealedinapoli.org\/en\/how-to\/rimborsi\/","title":{"rendered":"Request a Refund"},"content":{"rendered":"

Refund Information for Admission Tickets<\/h2>\n

Tickets purchased are non-refundable except in cases where the visit has been canceled by the Museum or due to technical issues. In such cases, the user will be refunded the cost of the purchased ticket, excluding any additional fees.<\/p>\n

Download the refund request form \u2014 Palazzo Reale and \u201cMuseo Diego Aragona Pignatelli Cortes\u201d<\/a><\/p>\n

The date on the ticket is not binding: for the “Palazzo Reale”<\/strong> visit (State Apartment, Museum of the Factory, Caruso Museum) and the “Museo Diego Aragona Pignatelli Cortes,”<\/strong> the admission ticket can be used on any date during the museums’ regular opening days and hours.<\/p>\n

For groups, school groups, and visits categorized as “special routes”<\/strong> (Hanging Garden, Visits to Storage Areas, Visits to Attics and Belvedere, and Special Evening Openings), it is possible to independently change the date and\/or the name on the Musei Italiani<\/strong> platform up to one week before the entry date, subject to availability.<\/p>\n

Daily combined tickets<\/strong> (“Palazzo Reale + Museo Pignatelli”) can be used within one month from the first entry. It is also possible to change the date and\/or name on the Musei Italiani<\/strong> platform up to one week before the entry date.<\/p>\n

The date and name change<\/strong> can only be made once<\/strong> on the platform.<\/p>\n

Tickets purchased before June 1, 2024,<\/strong> will still be valid.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Refund Information for Admission Tickets Tickets purchased are non-refundable except in cases where the visit has been canceled by the Museum or due to technical issues. In such cases, the…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1812,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-comefare.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5943","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/pages\/5943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/comments?post=5943"}],"version-history":[{"count":2,"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/pages\/5943\/revisions"}],"predecessor-version":[{"id":5945,"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/pages\/5943\/revisions\/5945"}],"up":[{"embeddable":true,"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/pages\/1812"}],"wp:attachment":[{"href":"https:\/\/palazzorealedinapoli.org\/en\/wp-json\/wp\/v2\/media?parent=5943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}